Define the operating truth
Confirm data specifications, metric definitions, policy logic, governance owners, facilities, and implementation calendar.
LOANER INSTRUMENT READINESS
Move from documented failure to controlled response.
A managed 90-day program that turns approved SPM and scheduling data into a validated baseline, daily intervention, vendor accountability, and executive-ready proof of corrective action.
Launch a readiness discussionACTION
SPMScheduling
VendorsSPD
Leadership
NOT ANOTHER TRACKING SYSTEM
The independent performance layer above the systems already in place.
Azimuth does not replace SPM, the EHR, scheduling, credentialing, or hospital policy enforcement. It converts existing operational evidence into a managed compliance and performance program.
“Dashboards explain yesterday. The Control Tower changes what people do today.”
THE 90-DAY MODEL
Fast enough for urgency. Structured enough for enterprise review.
Validate and prioritize
Deliver the defensible baseline, root-cause taxonomy, top drivers, vendor segmentation, and first executive brief.
Activate intervention
Launch facility and vendor scorecards, daily at-risk queues, escalation playbooks, and the weekly operating review.
Remediate targeted causes
Apply focused interventions, measure trend movement, and identify utilization opportunities where data supports them.
Prove and sustain
Deliver the final scorecard, sustainment plan, enterprise roadmap, and executive decision presentation.
WHAT AZIMUTH CONTROLS
Eight workstreams. One corrective-action record.
01Baseline validation
02Root-cause classification
03Daily risk queue
04Vendor scorecards
05Facility and service-line intelligence
06Utilization intelligence
07Escalation playbooks
08Executive reporting
MEASURES THAT MATTER
Separate the event from the cause.
Raw late-arrival rates can create urgency, but they do not automatically create fair accountability. Azimuth validates what was controllable before leaders act.
- Policy performancePercent delivered before the approved threshold
- ControllabilityVendor, booking, hospital workflow, or documentation-driven
- Lead timeMedian and percentile by vendor, facility, specialty, and procedure
- InterventionCases surfaced early enough for action
- ResolutionException acknowledgment, ownership, and close time
- Operational impactDelays, cancellations, immediate-use events, overtime, and burden when available
LOW-FRICTION START
Data governance details
Secure operational exports first.
The initial program can use CSV, XLSX, or secure database extracts with coded case and surgeon identifiers. Patient names and medical record numbers are not required for the initial operational workstream.
LEADERSHIP NEEDS A DEFENSIBLE ANSWER